Shipping policy

At CarryNest, we are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard Delivery: 3–7 business days (depending on your location).
• Delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location.
• Free shipping may be offered during promotional campaigns or on eligible orders.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment.

Delivery Address

• Please ensure your shipping address and contact information are accurate before placing your order.
• CarryNest is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed or Lost Shipments

• While we work with trusted courier partners, unexpected delays may occur.
• If your order has not arrived within the expected timeframe, please contact our support team, and we will assist you promptly.

Damaged Packages

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can resolve the issue.